Question 1

How does MOCHSHA work?

Accepted Answer

For clients: a) Fill in your personal details, post your music event requirements. b) Review bids from service providers who applied to your post. Pick the most suitable match. c) Pay the booking fee via our secure payment gateway and off you go. d) Post event--verify service via website and provide feedback to gain trust in the platform. For service providers: e) Fill in your personal and music service provider details accurately. f) Find gigs in your area that match your skills and background. g) Post event--provide feedback and get paid.

Question 2

What types of events can I book artists for?

Accepted Answer

Our artists are available for a variety of events, including: Private Parties, Weddings, Corporate Events, Festivals, Virtual Events.

Question 3

How do I contact MOCHSHA for support?

Accepted Answer

For assistance, reach out to us at support@mochsha.in.

Question 4

Can I book multiple artists for a single event?

Accepted Answer

Yes, you can book multiple performers for your event. Please submit separate inquiries for each artist, or contact our support team for assistance with complex bookings.

Question 5

What is the cancellation policy?

Accepted Answer

Our cancellation policy varies depending on the artist and timing. Please refer to our Terms and Conditions for users and music service providers, or contact support for detailed information.

Question 6

Is there a mobile app for MOCHSHA?

Accepted Answer

Currently, MOCHSHA operates through our website which is mobile responsive (PWA).

Question 7

How do I provide feedback about an artist or my booking experience?

Accepted Answer

We value your feedback. After your event, you will see a banner prompt on the website seeking 2-way feedback (client and service provider side) to build trust in the system.

Question 8

How do payments work on MOCHSHA?

Accepted Answer

Upfront Payments: A full payment is required upfront to confirm your booking. Secure Transactions: All payments are processed through secure payment gateways. Payment Methods: We accept UPI, credit/debit cards, net banking, and other popular payment methods in India. Final Payout: The service provider is paid out post event verification after taking a platform fee. Invoice: Since all parts of the workflow are documented on the website, we offer compliant invoices.

Question 9

Are taxes included in the booking amount?

Accepted Answer

Yes, all applicable taxes, such as GST, are included in the final booking amount. For professionals, TDS (Tax Deducted at Source) might apply based on Indian regulations.

India's First Transparent Live-Music Booking Platform

01

Event Organiser Posts Requirement & Budget

02

Artists & Service Providers Bid for the Event

03

Organiser Approves Bid & Payment is secured